Terms and Conditions

Last Updated: March 27th, 2025

Welcome to www.SweetLemonCandy.com, operated by Sweet Lemon Candy ("Company", "we", "us", or "our"). By accessing or using this website ("Site"), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use the Site.

1. Acceptance of Terms

By accessing this Site, you agree to these Terms and Conditions, along with any additional terms that may apply to specific products or services. We reserve the right to update these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

2. Eligibility

Our website and services are intended for users aged 18 and older. By using the Site, you confirm that you meet this age requirement.

3. Products and Services

Custom Orders: All custom-made products, including packaging, labels, and branding materials, are produced according to the specifications you provide.

No Refunds or Exchanges on Custom Items: Because each item is made to order, we cannot accept returns or offer refunds/exchanges on custom-designed products.

Free Standard Shipping: We offer free standard shipping, which includes processing and delivery within an estimated 4–8 weeks.

Expedited Shipping: Available for an additional fee of $500. This includes prioritization of 1,000 units per design with expedited delivery within 2–4 weeks. Remaining inventory will follow standard timelines.

4. Pricing and Payment

All prices listed on the Site are subject to change without prior notice.
Full payment is required before production begins.
We accept all major credit cards and other secure payment options as outlined at checkout.

5. User Responsibilities

By using our Site, you agree to:

• Provide complete and accurate information during checkout.
• Carefully review and approve design proofs prior to production.
• Ensure that all submitted designs or content do not infringe on third-party intellectual property or violate applicable laws.

6. Intellectual Property

All content on this Site—including text, graphics, logos, and product images—is the property of Sweet Lemon Candy or its content suppliers. You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

The Site and services are provided “as is” and “as available.”

Sweet Lemon Candy shall not be held responsible for delays, errors, or damages related to the use of the Site, including unauthorized access or data breaches.

Our maximum liability is limited to the total value of the order placed.

8. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Dispute Resolution

All disputes arising out of the use of this Site or these Terms shall be governed by the laws of the State of California. Disputes will be resolved through binding arbitration in Orange County, California.

10. Termination

We reserve the right to terminate or restrict your access to the Site, at our sole discretion and without notice, for any conduct that violates these Terms or harms our company or customers.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

📧 Email: info@sweetlemoncandy.com
📞 Phone: (208) 648-2600
📬 Mailing Address:
Sweet Lemon Candy
Garden Grove, California